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Remain Cool and Make More Money

April 13, 2010
by Scott Levitt ·  

Scott’s Thoughts: Anger is Expensive
Keeping your cool means cold, hard cash…

“The test of good manners is to be patient with bad ones.”  –Solomon ben Yehuda ibn Gabirol

As a real estate pro, you’re more familiar than most people are with the bizarre behaviors that come out of stressful situations. Buying or selling a home is an emotionally charged transaction, and how you react to your clients’ stress is a vital component of whether or not you will receive future referrals as well as how well the overall transaction will go.

Even small, rude behavior on someone’s part may push you to say something you might regret later.

The key is to be aware and be prepared. Be on the lookout for situations with heightened tension, and know how to diffuse them. Check out these “10 Tips to Help Get Your Anger Under Control” by the Mayo Clinic for some pointers:

Imagine what a difference anger management could make in your bottom line if it landed you one or two more deals a year. Is losing your cool really worth future commissions?

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One Response to “Remain Cool and Make More Money”
  1. dans says:

    What happens when you show properties in a very limited area in terms of inventory exists? such as South beach, prices are high and properties are not nice for clients depending on their budget? buyers get frustared and we realtors too..after what time of showings do you think you leave this client? because he /she is not buying… thank you

Free Help for Real Estate Agents