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Tuesday Tactics Newsletter December 1, 2009


Scott's Thoughts: Can You Really Win an Argument?
Go for the long-term return on short-term disagreements...
" I argue very well. Ask any of my remaining friends. I can win an argument on any topic, against any opponent. People know this, and steer clear of me at parties. Often, as a sign of their great respect, they don't even invite me. " --Dave Barry, Humorist (b. 1947)

Disagreements are inevitable. Some say that civil disagreements are actually some of our most productive conversations. When we stand our ground, state our position honestly, yet remain active listeners, we can learn a great deal. Often with a little heat comes a lot of light, and we discover opportunities to see clearly where and why we view a particular situation differently than others.

When a disagreement escalates to a full-blown argument, it's important to remember that "winning" should be secondary to clearing the air. It can be tempting to satisfy the base, short-term needs of your ego by "shutting someone down," but this outcome provides zero long-term benefit. You invest time and emotional energy in an argument, so you want a positive return. Pick your battles carefully and maintain respect. Focus on expressing your feelings without criticizing the other person and work towards common interests.

The holiday season comes with highs and lows. Families reunite and sometimes collide. This energy, both good and bad, can spill over into the office, client meetings, and even your email messages. Be mindful of what's at stake at every turn and choose your thoughts and actions wisely.


Q&A: Driving with Clients
The pros and cons of being the taxi...
Q: Should I drive with my clients to properties, or have them meet me?

A: It's possible that your office has an official policy on this, so you should check first. However, if it's up to you, you should take into account these seven questions:

1. Are you prepared to be responsible in case of an accident?
Your insurance company would probably prefer you not drive clients yourself. In the event you're in an accident, are you sure you have sufficient coverage? It's a good idea to call your insurer and find out what your policy covers.

2. Does the client want to bring a child along?
Most agents don't carry a spare car seat for this possibility, and making sure a client's car seat is properly secured in your vehicle can be a risky proposition.

3. Would it save time to take two cars?
Sometimes you may be showing properties in rural areas or a long drive from your office. Would it be quicker for the client to follow you to the property, so they can take a more direct route home? Remember, your client's time is valuable, too.

4. Do you have business you'd like to discuss with your client?
In some cases, riding along with a client can be a great time to bond with clients. Since great agents are great listeners, a little time in the car can be a great excuse to learn a bit more about your client on both a personal and professional level. Some agents find time in the car to be some of the most valuable time they spend with clients. You'll see first-hand the look on their face as they approach properties and drive through neighborhoods. You'll glean good information about price range and neighborhood preferences.

5. Do you feel safe with your client?
Always, always remember to consider your own safety when it comes to traveling with someone alone. This not only applies to driving with someone alone, but meeting them at an empty house.

6. Are they locals, or are they from out of town?
If your client is familiar with the area, having them meet you can be a convenient option. If they're not familiar with the area, it might be a better idea to have them meet at an easy-to-find location and follow you from there.

7. Is your car clean? Is theirs?
Don't laugh! The last thing you want is a client landing in a pile of old soda cups and cold french fries. The same goes for pet hair and clutter. If you're going to treat your car as a place for informal meetings, you should be sure it conveys a professional message.

Ultimately, the decision is up to you... just be sure it's an informed decision.


How to Use RSS Feeds to Save Time & Learn Faster
Stay current on your favorite websites in half the time...

Ever wonder how some people manage to keep up with dozens of news, industry, and entertainment websites? The answer is simple: They follow their favorite websites using RSS feeds.

RSS stands for "Really Simple Syndication." It's a standardized format that allows people to automatically syndicate website content. Rather than going out on the web to check in on your most frequently visited websites, you can have that content pushed to you in one convenient, easy-to-read spot.

The following videos will show you how RSS works and how you can start taking advantage of it today:

How RSS Works:
http://www.youtube.com/watch?v=0klgLsSxGsU

What is Google Reader?
http://www.youtube.com/watch?v=VSPZ2Uu_X3Y

You should add Free Help for Real Estate Agents to your RSS reader. Once you have a Google Reader account, subscribe to our RSS feed:
http://www.freehelpforrealestateagents.com/feed/rss/


Earn More by Spending Less: How to Save Online
Don't checkout until you've checked these sites...

Between Black Friday and Cyber Monday, the holiday shopping season is in full swing. In the spirit of helping you make more money through free education, we thought you'd like to know about two great websites for finding discount coupon codes, special deals:

RetailMeNot.com

Coupon Codes & Discounts for 40,000 Online Stores

Savings.com

Free Online Coupons, Deals, Coupon Codes, Discounts, Promo Codes, & Savings

For those of you looking for a black belt in deal finding, don't miss this great post on how to use social media to find deals this holiday season:
http://mashable.com/2009/11/26/holiday-deals/


Words That Sell: What You Say Makes a Difference
Study shows some words are more effective for selling a listing...

A study investigating the wording of more than 20,000 Canadian home listings found some interesting trends in how listing descriptions impacted the speed at which properties sold.

From The Seattle Times:
http://seattletimes.nwsource.com/html/realestate/2003532505_wordplay21.html

Words that helped sell a home:
Handyman special, curb appeal, move-in condition, landscaping, granite, gourmet, golf

Words that hurt:
Motivated seller, good value, as-is, clean, quiet, new paint


Your Holiday Spirit eBook: The Prosperity Habit
'Tis the season for positivity...

Looking to carry good cheer into the offices and homes of co-workers this year? Don't miss out on our eBook, "The Prosperity Habit." Learn how to harness the power of positivity to build better relationships in real estate. A practical, actionable guide for agents, brokers, owners, and managers.

"I just received this fabulous book. It is wonderful and applied to so many of my passions. Thanks for the great timing." C. Rourke

Download your free copy today:
http://fhfrea.com/the-prosperity-habit/


Miss last week's edition of Tuesday Tactics? No worries. We have two back issues available right now:

Until next week!

Cheering you towards greater success,

Scott Levitt

Scott Levitt
President
Oakley Signs & Graphics, Inc.
Founder, FreeHelpForRealEstateAgents.com


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