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Use This Magic Word When Googling for Tech Support

August 11, 2011
by Scott Levitt ·  

Adding one word to your Google searches will help find solutions faster.

The next time you’re pulling your hair out over a technical support issue, you might want to try this simple trick to help you find real answers to the problem you’re experiencing:

Add “solved” to your search query. Rather than just describe your problem, i.e. “Outlook won’t sync to my Droid smartphone,” try adding +SOLVED to the end of the search. Many tech support message boards use “[SOLVED]” to close threads on technical support issues.

One other trick is to use ~solved instead of +solved. Using the “~” (the tilde) tells Google to not only look for “solved,” but also synonyms for solved, such as “fixed,” “resolved,” etc.

Solved stampGetting great results from Google is usually a matter of writing better queries. Here’s a helpful article on ways to improve your search skills, straight from Google:

http://www.google.com/support/websearch/bin/answer.py?answer=136861

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[This productivity tip provided courtesy of My Real Helper.]


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