Scott's Blog

Use This Magic Word When Googling for Tech Support

Adding one word to your Google searches will help find solutions faster.

The next time you’re pulling your hair out over a technical support issue, you might want to try this simple trick to help you find real answers to the problem you’re experiencing:

Add “solved” to your search query. Rather than just describe your problem, i.e. “Outlook won’t sync to my Droid smartphone,” try adding +SOLVED to the end of the search. Many tech support message boards use “[SOLVED]” to close threads on technical support issues.

One other trick is to use ~solved instead of +solved. Using the “~” (the tilde) tells Google to not only look for “solved,” but also synonyms for solved, such as “fixed,” “resolved,” etc.

Getting great results from Google is usually a matter of writing better queries. Here’s a helpful article on ways to improve your search skills, straight from Google:

http://www.google.com/support/websearch/bin/answer.py?answer=136861

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[This productivity tip provided courtesy of My Real Helper.]

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